Simulating Human Resources in Software Development Processes

In this paper, we discuss approaches related to the explicit modeling of human beings in software development processes. While in most older simulation models of software development processes, esp. those of the system dynamics type, humans are only represented as a labor pool, more recent models of the discrete-event simulation type require representations of individual humans. In that case, particularities regarding the person become more relevant. These individual effects are either considered as stochastic variations of productivity, or an explanation is sought based on individual characteristics, such as skills for instance. In this paper, we explore such possibilities by recurring to some basic results in psychology, sociology, and labor science. Various specific models for representing human effects in software process simulation are discussed.